Shipping Policy
Shipping Options
Here is our shipping policies:
Local Shipping within the UAE
The shipping charge is calculated at a flat rate of 15 AED for orders below 39 AED and free shipping for orders above 39 AED for any order requiring delivery with the UAE. An e-mail is sent out containing the tracking information for your order. All orders are usually sent out within 2 business days.
Delivery within 2-4 working days for stock items to a commercial address. (Saturday, Sunday, and Public holidays are not counted as working days)
The delivery period may differ during public holidays.
International Shipping
Delivery charges may vary depending on the type of products ordered and the location you select and cannot be refunded. We take no responsibility if there are any additional charges in terms of customs or duties charged by local authorities / Governments (Out of the United Arab Emirates). The customs charges have to be borne by the customer. An e-mail is sent out containing the tracking information for your order. All orders are usually sent out within 2 business days. Delivery time will depend on basis of your location but is expected within 2 weeks.
Shipping Fees For Large Or Bulky Items
For UAE customers, certain large or bulky items will require an additional shipping fee. This fee ranges from 30 AED to 60 AED and might be applied to a single item or a group of items if they can be delivered together from the same warehouse.
Shipping And COD Fees on Every Shipment?
Not at all! You’ll be charged with shipping and COD fees when you order and not on the shipment of each item of the order.
How do I view my Order History?
You can review your order history for all online orders on the ‘My Account page’.